Privacy Policy

1. Introduction

Merit Sparrow Study Abroad Consultancy (“Merit Sparrow,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you access our services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of personal data:

Personal Details: Name, email address, phone number, date of birth, nationality.
Academic Information: Educational background, test scores, transcripts, and course preferences.
Financial Information: Loan application details, funding sources, and financial documents (where applicable).
Usage Data: IP address, browser type, device information, and website interactions.
Marketing Data: User preferences, survey responses, and communication preferences.

3. How We Collect Your Data

We collect your data through the following channels:

Website forms and registrations.
Third-party services, including advertising and lead collection platforms.
Direct interactions via phone, email, or chat.
Cookies and tracking technologies (where applicable).

4. How We Use Your Data

We process personal data for the following purposes:

To provide and improve our services, including admission assistance, scholarships, loans, visa guidance, and language/exam preparation.
To process applications and connect students with relevant third-party providers (e.g., WeMakeScholars, Magoosh, Babble+).
To communicate with users regarding inquiries, applications, and service updates.
To conduct marketing and promotional activities.
To comply with legal and regulatory requirements.

5. Sharing of Data with Third Parties

We may share your personal data with third-party service providers, including:

WeMakeScholars for loan and scholarship assistance.
Magoosh for self-paced IELTS, TOEFL, and GRE preparation.
Babble+ for German language learning.
Preptical for IELTS mock tests and examiner feedback.
AI Visa Mock Interview Platforms for visa interview practice.
Other authorized partners involved in the study abroad process.

While we take reasonable measures to ensure our third-party providers maintain high security standards, we cannot guarantee absolute data privacy as storage and processing occur through external systems.

6. Data Storage and Security

We use third-party platforms to collect and store data securely.
We ensure that our service providers follow industry best practices for data protection.
However, we do not have direct control over their data security policies and cannot guarantee absolute security.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Users may request deletion of their data, subject to applicable legal and regulatory requirements.

8. User Rights

Under applicable Indian data protection laws, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications.
Request a copy of your data in a portable format.

To exercise these rights, contact us at [Insert Contact Email].

9. Cookies and Tracking Technologies

We may use cookies and similar technologies for:

Enhancing website functionality.
Tracking user behavior and preferences.
Conducting marketing and analytics.

Users may manage cookie preferences through browser settings.

10. Compliance with Indian Data Protection Laws

We comply with the applicable data protection laws of India. Any changes in legal requirements will be reflected in this policy.

11. Changes to This Privacy Policy

Merit Sparrow reserves the right to update or modify this policy at any time. We will notify users of significant changes through our website or other communication channels.

12. Contact Information

Merit Sparrow Study Abroad Consultancy 2nd Floor, H.NO.1-743/167 Behind Radhika Theater, Opp. UCO Bank Mahesh Nagar, ECIL, Anupuram Colony Kapra, Secunderabad, Telangana 500062 Email: info@meritsparrow.com Phone: +91 93 9262 6969